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Vacation/Holiday Clubs:
During the last several years a great number of questionable Vacation/Holiday Clubs have
sprung up around the world (largely to avoid the strict legislation that applies to a timeshare purchase) and large
numbers of consumers have been defrauded and/or disappointed by them.
Vacation/Holiday Clubs differ from timeshare in that membership of the club is not linked to any rights in any
particular property and members are therefore at the mercy of the company's ability to fulfill vacation requests.
There are many legitimate vacation clubs throughout the world, but do your homework to find out which are
legit before you are dazzled or exhausted into submission by salespeople who are very good at their jobs. (Please
note that we are not talking about vacation clubs of the sort presented by such companies as Marriott, Disney and
many other legitimate vacation ownership companies which may call their product a "club".)
- Do not respond to unsolicited invitations, either by mail, email or
via telephone, that look too good to be true: Chances are that they ARE too good to be true.
- Be extremely skeptical about postcards, emails and telemarketers stating
you have been "selected" to receive a "fabulous 'no-cost' vacation
- Do not purchase a vacation/holiday club without first checking with
your local Better Business Bureau or your state or local consumer affairs department. In Europe, check to see if
they are registered with the OTE (http://www.ote-info.com)
- Read all the fine print and don't sign a contract unless everything
your salesperson told you is included in writing-- PERIOD.
- Ask lots of questions and don't stop until you're completely clear on
all the details. Vacation clubs generally represent a big investment, so take your time before taking that vacation!
- See this helpful press release from VOICE: VOICE
Provides Consumer Guidelines About Holiday Clubs
Here are some URLs that will give you specific information about such clubs in Europe and other areas, how to
avoid them, and actions that have been taken against some of them. (NOTE: Links will open in new windows)
- If you have a complaint about Spanish timeshare or holiday
clubs operating in Spain, please fill in the Spanish Police complaints form and mail to Comisaria General de Informacion, Unidad Central de Informacion
Eterior, Servicio de Technologia, Sr Fernando More, C/Julian Gonzalez Secador, Complejo Policial Carillas, E-28043
Madrid, Espania
- New
Alliance Formed In Europe To Protect Interests Of Timeshare Owners
(The three leading timeshare consumer organisations
in Europe join forces to safeguard the interests of the 1.4M timeshare owners in Europe.)
- OTE
WARNS against new style 'holiday packages' (from
the Organisation for Timeshare in Europe [OTE] ) http://www.ote-info.com/medianews/body_press007.html
- Timeshare
Trade Body Sues Seven Companies In Spain (from the
Organisation for Timeshare in Europe [OTE] ) http://www.thetimesharebeat.com/2002/ts/jan/0111-02t.htm
- New
timeshare advice campaign -Number 10 Downing Street
http://www.number-10.gov.uk/news.asp?NewsId=2341
- Judge
orders travel business to stop illegal practices, pay almost $158,000 in restitution, penalties and costs -Branson, Missouri http://www.thetimesharebeat.com/2002/ts/feb/0221-01t.htm
Vacation Scam "Red Flags"
Be alert to the following "red flags" that may signal fraudulent vacation promotions:
- Salespersons who use high pressured tactics such as:
- demanding your credit card number before explaining all the
conditions of an offer;
- requesting that you identify yourself by your credit card number
(a sign of possible misuse of your card);
- or refusing to provide all the information about the total
cost of a vacation or travel offer.
- Post card or fax promotional mailings that require you to pay a fee or to purchase membership in a travel club, in
order to claim a vacation or travel prize.
- Low rates on air travel
that require you to purchase an additional ticket for a companion.
- Offers by companies
attempting to subvert U.S. postal authorities by requiring a messenger or courier to deliver the travel package
to you in exchange for your payment.
As a case in point, in January, 2002, OTE (Organisation for Timeshare in Europe)
filed suit against 7 companies that promote, market and manage the holiday package Dream Works Vacation Club.
As part of its major program to rid the timeshare industry of unethical behaviour by unscrupulous companies, OTE
filed a claim in a Fuengirola court against Dinastia Resort S.L, Dream Works Vacation Club S.A, Holidays in
Style S.L, Incentive Leisure Group Limited, Incentive Leisure Group S.L, Timelinx S.A., and Vacations & Leisure
International S.L.
There have been many folks in Europe, particularly the UK, who have written to The
Beat to say they have been ripped off by Timelinx S.A./DreamWorks Vacation Club. In more than one case,
we have been told that Timelinx has threatened disenchanted purchasers of the Dream Works product with legal action
if they don't pay up. For instance: --"...on
my return there was an article in the Sunday Post on 16 and 23 June regarding the arrest of a number of directors
on charges of racketeering etc. I called Timelinx to enquire and I was informed that this was an error and their
lawyers were contacting the Sunday Post's owners, D C Thomson and Co to obtain a printed retraction. I informed
Timelinx I would pay no further monies until I had seen this retraction and they initially were fine. No retraction
has been sent to me and upon further investigation via the internet I have seen that both Dream Works and Timelinx
are of a very dubious nature, therefore I notified them I would not be paying any due balance, but I accepted my
deposit was lost. ...This week I received a letter threatening me with 21 days notice to pay or they will start
proceedings for a CCJ against me."
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